Privacy Policy
InsideGuilin ("we," "our," or "us") is dedicated to safeguarding the privacy and confidentiality of international independent travelers who visit insideguilin.com.
1. Information We Collect
We collect only the minimal necessary information required to provide travel intelligence and coordinate custom route inquiries:
- Travel Inquiries & Concierge Requests: When you request a private van quote, driver coordination, or customized itinerary proposal, we collect your name, contact method (Email, WhatsApp number, or WeChat ID), estimated travel dates, group size, and destination notes.
- Community Reviews & Reader Feedback: If you submit a field review or route observation, we collect your handle/name, home country/city (optional), star rating, and review text. We temporarily record IP addresses solely to prevent automated spam and fraud.
- Technical & Browsing Data: Standard server logs record anonymous technical metadata including browser type, referring URLs, operating system, and timestamp to monitor system health and security.
2. How We Use Your Information
Your information is strictly utilized for the following legitimate purposes:
- To prepare and deliver transparent route quotes, transfer logistics, and verified driver coordination within 1โ2 hours.
- To communicate vital operational updates (e.g., severe weather river cruise halts or train schedule advisories) directly relevant to your requested dates.
- To display verified traveler ratings and field advice on relevant transit or guide pages.
- To defend our platform against cyber threats, automated bot attacks, and fraudulent submissions.
3. Data Sharing & Third Parties
We never sell, rent, monetize, or trade your personal data to third-party advertisers, data aggregators, or marketing networks.
When you request private chauffeured transport or local guiding services, your contact details and route requirements are transmitted solely to the assigned vetted, licensed local commercial transport partner or guide strictly necessary to fulfill your booking.
4. Affiliate Partnerships & External Links
Our website contains links to reputable third-party booking platforms (including Klook and Trip.com). When you click an external link or redirect gateway (/go/{slug}), you are directed to an external platform governed by its own independent privacy terms. We encourage you to review their respective privacy practices before completing purchases.
5. Data Protection Rights (GDPR, CCPA & PRC PIPL Compliance)
Regardless of your nationality or residence, we process personal information in strict accordance with the Personal Information Protection Law of the PRC (PIPL), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA):
Right to Access, Rectify & Know
You have the right to know how your information is handled, obtain confirmation of data processing, request a copy, or correct outdated contact details.
Right to Erasure ("To Be Forgotten")
Under PIPL Article 47 and GDPR Article 17, you may request the immediate, permanent deletion of your inquiry records or reviews at any time.
To exercise any statutory data protection rights, email our data team at [email protected]. All valid requests are fulfilled within 48 business hours.
6. Cookies & Client-Side Storage
InsideGuilin operates with maximum privacy respect. We do not deploy third-party advertising cookies or cross-site tracking pixels on our domain. We use minimal functional browser storage (such as localStorage for caching the client-side destination search index) to deliver sub-second search speeds.
External Partner Links: When you choose to click on outbound affiliate or booking links (such as Klook or Trip.com), you will be redirected to their respective platforms, which deploy their own functional cookies under their independent privacy policies to track referral attribution and ensure booking fulfillment.
7. Protection of Minors (Children's Privacy)
In compliance with PRC PIPL provisions regarding minor data protection and international safety standards, InsideGuilin does not knowingly collect personal data from children under the age of 14 without verifiable parental or guardian consent. All travel planning inquiries involving children must be submitted and managed by an accompanying adult or legal guardian.
8. Contact Information
If you have any questions or privacy inquiries regarding this policy, please reach out to us at: